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Retrieving Parallels Plesk Panel Passwords from MySQL

Some of the information in this article is advanced material we make available as a courtesy. Please be advised that you are responsible for properly following the procedures below. Customer Support cannot assist with these topics.

If you have multiple users on one Parallels Plesk Panel account and need to FTP content without editing the FTP password, you can retrieve the password from MySQL.

To Retrieve a Parallels Plesk Panel Password From MySQL

1. Log in as root in SSH.
2. Type  mysql -uadmin -p`cat /etc/psa/.psa.shadow`, and then press Enter.
3. Type use psa;, and then press Enter.
4. Type select * from sys_users;, and then press Enter.
5. Type select * from accounts;, and then press Enter.
   A table displays that shows the id, type, and password for all users in Parallels Plesk Panel.

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