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Frequently Asked Questions

Other Languages: Español

Accepting a Domain Name into Your Account

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Last Updated: September 21, 2017 2:23 PM

An account change occurs when an account owner moves a domain name from one account with us (the initiating account) to another (the receiving account). You need to have an account with us to complete the account change and accept the domain name.

When an account owner initiates an account change in his/her account, we email information about accepting the account change to the receiving account's owner. The email message might contain a transaction ID and security code (if applicable).

NOTE: Account changes expire after 10 days. However, the initiating account's owner can re-initiate it. For more information, see Moving a Domain Name Out of Your Account.

To Accept a Domain Name Into Your Account

  1. Log in to your Account Manager.
    or
    If you do not have an account, click Create Account, and complete the fields to set up your account.
  2. From Products, hover over Domains and then select My Domain Names.
    or
    If you already own domains and see the Domains bar, click Launch.
  3. From the Domains menu, click Pending Account Changes, and then click Incoming Account Changes.
  4. Complete one of the following:
    • If the domain name displays in the list — Select the domain name, and then click Accept.
    • If the domain name does not display in the list — Click Accept Emailed Changes, enter the following, click Next, and then proceed through checkout of the free transaction:
      • Transaction ID — The identification code from the email we sent you.
      • Security Code — The security code from the email we sent you.
    It may take a few minutes for your domain name to appear in your account. To view the domain, hover over the Domains tab and click All Domains.

For more information about working with your domain, see Managing Your Domain Names.

Related articles:
Moving a Domain Name Out of Your Account
Transferring Domain Names to Us

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