Troubleshooting Problems Connecting to Email in Outlook Express
If you experience trouble connecting to your email account using Outlook Express®, there are several steps you can take to troubleshoot the problem.
BEFORE YOU START: To set up Outlook Express with your email, you need to know your POP or IMAP Email Server Settings and ports. To find them, got to the HostingDude Account LOGIN and write down the information that displays under Email Server Settings.
First, check Account Settings
- For IMAP accounts, your settings should be:
- Username
- Your full email address
- Password
- Your email password
- Incoming Mail Server
- Your incoming email server name
- Outgoing Mail Server
- Your outgoing (SMTP) email server name
- Incoming Port
- Without SSL - 143
With SSL - 993 - Outgoing Port
- Without SSL - one of the following: 25, 80, 3535
With SSL - 465 - Outgoing Server Requires Authentication
- Enabled
- For POP accounts, your settings should be:
- Username
- Your full email address
- Password
- Your email password
- Incoming Mail Server
- Your incoming email server name
- Outgoing Mail Server
- Your outgoing (SMTP) email server name
- Incoming Port
- Without SSL - 110
With SSL - 995 - Outgoing Port
- Without SSL - one of the following: 25, 80, 3535
With SSL - 465 - Outgoing Server Requires Authentication
- Enabled
If the problem continues:
- See What do I do if I have trouble connecting to my email account?.
- You can also refer to one of the following provider tutorials:
NOTE: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Outlook® and Outlook Express® are registered trademarks of Microsoft Corporation in the United States and/or other countries. All rights reserved.
