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Frequently Asked Questions

Other Languages: Español

Managing a Domain Name's Forwarded Subdomains

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Last Updated: June 21, 2017 8:04 AM

In the Domain Manager, you can add subdomains and forward them to URLs. You can also edit or delete forwarded subdomains.

Subdomains are extensions of your domain name that you can forward to URLs or point to IP addresses and directories in your hosting account. For example, if your domain name is coolexample.com, you can add subdomain.coolexample.com and point it to a specific website in a subdirectory of your hosting account.

You can add up to 90 subdomains per domain name. You can also add multiple levels of subdomains. For example, you can add another.subdomain.coolexample.com. Each subdomain can be up to 25 characters long.

The process to add, edit, or delete a subdomain varies depending upon how you use it. Use these instructions to work with subdomains that forward to URLs.

To use the DNS Manager to work with subdomains that point to IP addresses, see Managing a Domain Name's Subdomains.

To work with subdomains that resolve to directories in your hosting account, see Managing Your Hosting Account Subdomains.

Adding a Forwarded Subdomain

Use these instructions to add a subdomain that forwards to a separate URL.

To Add a Forwarded Subdomain

  1. Log in to your Account Manager.
  2. Next to Domains, click Launch.
  3. Select the domain name you want to add a subdomain to.
  4. Click Forward, and then select Manage Subdomains.
  5. Click Add Subdomain Forwarding.
  6. Enter your subdomain name.

    Note: The value entered can include a period (.) but not as the first or last character. Consecutive periods (...) are not allowed. The entire value cannot exceed 25 characters.

  7. Select http:// or https:// as your Forward to option. For more information, see HTTP vs. HTTPS.
  8. Enter the URL you want to forward your domain name to.
  9. Select your Redirect type
    • 301 (Permanent) — Redirects to the site you specified in the Forward To field using a "301 Moved Permanently" HTTP response. The HTTP 301 response code tells user-agents (including search engines) that the location has permanently moved.
    • 302 (Temporary) — Redirects to the site you specified in the Forward To field using a "302 Found" HTTP response. The HTTP 302 response code tells user-agents (including search engines) that the location has temporarily moved.
  10. Select your Forward settings
    • Forward only — Forwards the domain without masking.
    • Forward with Masking — Prevents the forwarded domain name URL from displaying in the browser's address bar, and lets you enter Meta Tags for search engine crawlers in the following fields:
      • Title — Displays at the top of the browser window and in search results
      • Description — A short description of your website to display in search engine results
      • Keyword — A list of comma-separated keywords that describes the content and purpose of your website
  11. Click Add, and then click Save.

Editing a Forwarded Subdomain

Use these instructions to edit an existing subdomain that forwards to a URL.

To Edit a Forwarded Subdomain

  1. Log in to your Account Manager.
  2. Next to Domains, click Launch.
  3. Click the domain name you want to edit.
  4. In the Forwarding section, click Manage next to the subdomain to edit.
  5. Edit the subdomain's information, and then click Save.

Deleting a Forwarded Subdomain

Use these instructions to delete an existing subdomain that forwards to a URL.

To Delete a Forwarded Subdomain

  1. Log in to your Account Manager.
  2. Next to Domains, click Launch.
  3. Click the domain name you want to edit.
  4. In the Forwarding section, for the subdomain you want to delete, click edit.
  5. Click the Delete icon, and then click Save.

NOTE: Forwarded subdomain names can take up to 24-48 hours to activate.

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