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Frequently Asked Questions

Managing Your Hosted Exchange Email SharePoint Sites

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Last Updated: December 11, 2017 10:10 AM

SharePoint helps you facilitate collaboration, provides content management features, and supplies access to information that is essential to your organization. You can quickly create SharePoint sites that support specific content publishing, content management, records management, or business intelligence needs.

Adding SharePoint Sites

You can create a a variety of SharePoint sites, one per plan, that all users in the organization can access.

To Add a SharePoint Site

  1. Log in to your Account Manager.
  2. Click Email.
  3. Above your Email Account list, click the Microsoft Email hyperlink.
  4. On the Manage Hosted Exchange Email page, click Launch next to the account you want to work with.
  5. In the Hosted Exchange Email Manager, open the folder of the Organization for which you want to add a SharePoint site.
  6. Open the SharePoint Sites folder.
  7. Above your list of SharePoint sites, click Add SharePoint.
  8. On the Select Plan page, select the following and then click Next:
    Organization
    The Organization for which you want to create the new SharePoint site.
    Plan
    The Hosted Exchange Email plan that will be the admin for the SharePoint site.
  9. On the Configure SharePoint page, complete the following and then click Next:
    SharePoint Owner
    Select the user to designate as the owner or administrator of the SharePoint site.
    Template
    Select the layout you want to apply to the SharePoint site.
    Site Name
    Enter a name for the new SharePoint site.
    Host URL
    Keep the default URL created by the system, or enter a URL for the site.
  10. On the Confirm Configuration page, verify that the Organization and Plan you selected are correct and that the SharePoint settings you selected and entered are correct.
  11. Click Finish.

Editing SharePoint Sites

If you need to, you can change the owner or the URL of your SharePoint site.

To Edit a SharePoint Site

  1. Log in to your Account Manager.
  2. Click Email.
  3. Above your Email Account list, click the Microsoft Email hyperlink.
  4. On the Manage Hosted Exchange Email page, click Launch next to the account you want to work with.
  5. In the Hosted Exchange Email Manager, open the folder of the Organization that contains the SharePoint site you want to modify.
  6. Open the SharePoint Sites folder.
  7. In your list of SharePoint sites, in the Actions column, click the Edit icon for the site you want to modify.
  8. In the Edit SharePoint Site section, you can edit the following:
    SharePoint Owner
    To change the owner of the SharePoint site, select the email address of the new owner from the list.
    Host URL
    To change the URL for your SharePoint site, you can enter a new URL or click the Use Hosted URL hyperlink to use the default URL.
  9. Click OK.

Deleting SharePoint Sites

When you no longer need a SharePoint site, you can delete it from your account. Once a SharePoint site is deleted, users in your organization can no longer access the site or the information on the site.

To Delete a SharePoint Site

  1. Log in to your Account Manager.
  2. Click Email.
  3. Above your Email Account list, click the Microsoft Email hyperlink.
  4. On the Manage Hosted Exchange Email page, click Launch next to the account you want to work with.
  5. In the Hosted Exchange Email Manager, open the folder of the Organization that contains the SharePoint site you want to delete.
  6. Open the SharePoints folder.
  7. In your list of SharePoint sites, in the Actions column, click the Delete icon for the site you want to remove.
  8. In the Delete SharePoint Site section, select Delete selected SharePoint site(s), and then click OK.

Adding Storage Space to your SharePoint Site

If you need additional space for your SharePoint site, you can add storage space to your account from the Account Manager.

To Add Storage Space to your SharePoint Site

  1. Log in to your Account Manager.
  2. Click Email.
  3. Above your Email Account list, click the Microsoft Email hyperlink.
  4. In your Hosted Exchange Email Accounts list, click the name of the account you want to upgrade.
  5. In the Account Details section, click Upgrade/Downgrade Microsoft Email Account.
  6. Under Add Ons, select Additional Disk Space, and then select the amount of disk space you want to add to the account.
  7. Click Continue and proceed through the check out process.
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