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Frequently Asked Questions

About .ms Domain Names

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Last Updated: September 11, 2017 3:21 PM

The .ms country code top-level domain name (ccTLD) is an extension representing Montserrat. For companies that conduct business in Montserrat and individuals who want to reach the growing number of Internet users there, .ms domain names are a good investment. Registering a .ms domain name gives you regional recognition and an easy-to-manage Web presence.

Who can register .ms domain names?

Anyone may register .ms domain names on a first-come, first-served basis.

Domain names can be up to 63 characters, with a minimum of three characters, and can contain letters (a to z), numbers (0 to 9), and hyphens (except at the beginning or end of the domain name). You cannot register domain names with special characters such as & and #.

The following information is internal-only and is not visible to customers.

Activating .ms Domain Names at Registration

At registration, the administrative and registrant contacts will receive two emails: a welcome message and an activation email. The activation email has a link that one of the contacts must click on within 21 days to accept the TLD Registrant Agreement and AUP policy and confirm the domain name contact information.

The new .ms domain name will not be activated and will remain in "processing" for 21 days, until confirmed by clicking on the link. If not activated within 21 days, the domain name will be suspended, then deleted and refunded.

Which registry controls .ms domain names?

MNINET is the registry for .ms domain names.

For how long can I register .ms domain names?

The minimum and maximum registration length for .ms domain names is 1 year.

When do .ms domain names renew?

Your .ms domain name renews before its expiration date. The renewal date depends on whether the domain name is auto-renewed or renewed manually. Auto-renewal is attempted on the first day of the month prior to the domain name's expiration date. If the renewal attempt fails, we re-attempt renewal on the 10th of the month and again on the 20th of the month.

If we cannot auto-renew the domain name and you do not manually renew it by the 20th of the month prior to the expiration date, it must be redeemed. There might be a fee for the redemption. See Recovering Expired Domain Names for instructions on the redemption.

For example: Your .ms domain name expires on October 10. If your domain name does not renew automatically, you can renew it manually by September 20. For automatic renewals, we attempt to renew the domain name on September 1, September 10, and September 20.

Can I transfer .ms domain names to my account with you?

No. We do not currently support the transfer of .ms domain names to us.

How do I transfer .ms domain names from you to another registrar?

Yes. See Transferring Domain Names to Us for more information about the transfer process in general.

Can I add privacy and protection to .ms domain names?

Neither privacy nor domain name protection are available for .ms domain names.

Can I backorder .ms domain names?

We do not currently support the backorder of .ms domain names.

Can I move .ms domain names to another account with you?

Yes, but there are limitations. When the domain name is moved, the registrant first name, last name, and company name cannot be changed. See Moving a Domain Name Out of Your Account for information on initiating the process.

Can I update the contact information for .ms domain names?

To change the registrant information on your .ms domain name, please contact our support department.

All other contact information can be changed through the Domain Manager. See Updating Your Domain Name Contact Information for information on making these changes.

Are there nameserver requirements for my .ms domain names?

Any valid nameservers can be used with .ms domain names. You can enter a maximum of 4 nameservers per domain name.

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