How do I restart a domain name transfer after I correct an error?
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Last Updated:
June 21, 2017 8:04 AM
If there is an error with your domain name transfer to us, it displays in the Status column on the Pending Transfers page. After you correct the error, you can restart the domain name transfer.
Transfers are active until they complete, or until they expire (30 days from the transfer purchase date).
For information about correcting transfer errors, see Troubleshooting Domain Name Transfers to Us.
To Restart a Domain Name Transfer
- Log in to your Account Manager.
- From the Domains menu, click My Domain Names.
- From the Domains menu, select Transfers.
- Select the domain name(s), and then click Restart Transfer.
NOTE: If the transfer is not listed (for example, it has expired) or selecting it does not activate the Restart Transfer button, contact our support department for assistance.
- Click OK. We restart the transfer and send the required transfer IDs to your administrative contact's (admin) email address (registrant email address for .au domain names).
- Click OK.
After you restart a transfer, you must authorize it. For more information, see Transferring Domain Names to Us or Transferring .eu Domain Names to Us.
