Help Center

Version 2.0

• Express Email Marketing
• Troubleshooting

Related Articles

• Can I use CSS in the HTML code for my Express Email Marketing campaign?
• Why has my Express Email Marketing account been suspended because of spam?
• Why has my Express Email Marketing Account been suspended?
• What happens if I try to send more emails than my plan allows?
• Is there a contact limit in Express Email Marketing?
• What happens if I send to more contacts than my plan allows?
• Pasting from Microsoft Word into an Express Email Marketing Campaign

Why can't I access Express Email Marketing?

You may not be able to access the Express Email Marketing® application because your security settings are set to High. To access the application, you can either change your security level to Medium or add the application URL to your Trusted Sites list.

To Add Express Email Marketing to Your Trusted Sites

1. In Internet Explorer, from the Tools menu, select Internet Options.
2. Go to the Security tab.
3. Click Trusted Sites.
4. In the Security level for this zone box, check your security level. You may need to do one of the following:
   • If it is set to High, use the slider to change it to a Medium or lower security level.
   • If it is set to Custom, click Default Level, and then use the slider to change it to a Medium or lower security level.
5. Click the Sites button.
6. Clear the Require server verification check box.
7. In the Add this website to the zone field, type http://app.expressemailmarketing.com.
8. Click OK.
9. On the Internet Options window, click OK.

• Not helpful
• Somewhat helpful
• Helpful
• Very Helpful
• Solved my problem