Setting Nameservers for Your Domain Names
When you register a domain name with us, we set it up on our parked nameservers so a temporary page displays when visitors go to your website. After you determine which hosting provider to use, you can change your domain name's nameservers to remove the parked page and activate your domain name.
If you registered your domain name with another provider, you can still purchase a hosting account with us, use our Off-site DNS services, or use our Quick Content services. If you do any of those, you must view your nameservers in your account with us, and then set the nameservers with your domain name registrar.
Setting Nameservers for a Domain Name Registered with Us
If your domain name is registered with us, use the following instructions to update its nameservers depending how you use or host the domain name.
To Set Nameservers for a Domain Name Registered with Us
- Log in to your Account Manager.
- Next to Domains, click Launch.
- Select the domain name(s) you want to modify.
- From the Nameservers menu, select Set Nameservers.
- Under Setup type, select Standard.
- Click Save.
NOTE: We automatically select the right standard nameservers based on how you're using your domain.
Setting Custom Nameservers for a Domain Name Registered with Us
If your domain name is registered with us, use the following instructions to set custom nameservers for it.
To Set Custom Nameservers for a Domain Name Registered with Us
- Log in to your Account Manager.
- Next to Domains, click Launch.
- Select the domain name(s) you want to modify.
- From the Nameservers menu, select Set Nameservers.
- Under Setup type, select Custom.
- Select Add Nameservers.
- Enter the two nameservers your hosting provider gave you.
Click Add Nameserver if you have more than two nameservers.
- Click Save.
Setting Nameservers for a Domain Name Registered Elsewhere and Hosted with Us
If you registered your domain name with another registrar but are hosting it with us, it must use our nameservers. We send you an email that lists your nameservers when you set up your hosting account. If you do not have your name servers, you can find them in your hosting account. For more information, see Finding Your Hosted Domain's Nameservers.
After finding your name servers, contact your domain's registrar (the company where you registered your domain) to update the nameservers.
Example of Standard DNS nameservers:
ns01.domaincontrol.com
ns02.domaincontrol.com
Example of Premium DNS nameservers:
pdns03.domaincontrol.com
pdns04.domaincontrol.com
Setting Nameservers for a Domain Name Registered Elsewhere and Using Off-site DNS
If you purchased your domain name registration with another registrar but are using our Off-site DNS, your domain name must use our nameservers. Use the Standard DNS or Premium DNS instructions below to find your nameservers, and then ask your domain name registrar how to set your nameservers with them.
To Set Nameservers for Standard DNS Accounts
If you are using our Off-site DNS and have Standard DNS (the basic version of our DNS Manager), ask your registrar to update your domain name's nameservers to:
- mns01.domaincontrol.com
- mns02.domaincontrol.com
To Set Nameservers for Premium DNS Accounts
- Log in to your Account Manager.
- Next to Premium DNS, click Launch.
- For the domain name you want to work with, click Edit Zone. The Zone File Editor displays.
- Go to the NS (Nameserver) section to view your nameservers, which are in the following ranges:
- [pdns01-pdns13].domaincontrol.com
- [pdns02-pdns14].domaincontrol.com
NOTE: Nameservers use consecutive odd and even pairs, so pdns01.domaincontrol.com works with pdns02.domaincontrol.com, whereas pdns12.domaincontrol.com would not work with pdns13.domaincontrol.com.
- Set your nameservers with your domain name's registrar.
Setting Nameservers for a Domain Name Registered Elsewhere and Using Quick Content
If you purchased your domain name registration with another registrar but are using our Quick Content services, your domain name must use our nameservers. Check with your domain name registrar for specific instructions on how to set your nameservers with them.
To Set Nameservers for Quick Content
If you are using Quick Content, you must tell your registrar to update your domain name's nameservers to:
- hpns01.domaincontrol.com
- hpns02.domaincontrol.com
After updating your nameservers, allow 4 to 8 hours for other networks to access information for .com and .net domain names, and allow 24 to 48 hours for other networks to access information for all other domain extensions. If you have difficulty, contact our 24/7 technical support team for assistance.
