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Frequently Asked Questions

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Viewing Traffic Logs in the Hosting Control Panel

Print this Article
Last Updated: March 11, 2017 1:16 PM

Your hosting account collects all requests it processes and stores them in your Traffic Logs. This information includes requests for your website's HTML pages, along with their embedded resources, such as images and video.

The process to view your Traffic Logs depends on your hosting account's platform.

To Find Your Hosting Account's Platform

  1. Log in to your Account Manager.
  2. Click Web Hosting.

Below the account you want to use, your hosting account platform displays as either Windows or Linux.

To View Traffic Logs with Windows Hosting Accounts

  1. Next to the account you want to use, click Launch.
  2. From the Stats & Monitors section, select Traffic Logs.
  3. Enter your hosting account's FTP Username and Password, and then click OK.

To View Traffic Logs with Linux Hosting Accounts

  1. Next to the account you want to use, click Launch.
  2. From the Tools section, from the Files and FTP menu, select FTP File Manager.
  3. From the directory structure that displays, click Apache Logs.

The contents of the Apache Logs directory are the logs from the last 30 days.

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