Troubleshooting WordPress Plugin Issues
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Last Updated:
August 21, 2017 9:40 AM
If you encounter slowness or errors on your WordPress® site, your plugins might be the cause. The easiest way to troubleshoot this issue is to disable all of your plugins, and then test your site.
There are two ways to disable your plugins depending on whether or not you can log in to your WordPress dashboard:
If You Can Log In
You can disable your plugins in WordPress. For more information, see Activating and Deactivating WordPress Plugins.
If You Cannot Log In
You can rename your plugins directory (and create a new one) so WordPress cannot access your plugins. This lets you log in to your WordPress account again to troubleshoot your site. After you've resolved the issues, you can delete the new directory and rename the old directory so WordPress can access your plugins again.
- Rename your plugins directory to disabled_plugins. For more information, see Using the FTP File Manager to Rename Files or Directories in Your Hosting Account.
- Create a new directory called plugins. For more information, see Creating New Files and Folders Using the File Manager.
- Troubleshoot your site's issues.
- Delete the plugins directory. For more information, see Deleting Directories Using the FTP File Manager.
- Rename the disabled_plugins directory to plugins. For more information, see Using the FTP File Manager to Rename Files or Directories in Your Hosting Account.
