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Unlocking Your Parallels Plesk Panel Account on a Linux Server

Following a number of unsuccessful login attempts, Parallels Plesk Panel locks your user account for fifteen minutes. After fifteen minutes, you can try to log in to your account again.

You can also unlock your Parallels Plesk Panel account manually by running a MySQL command.

To Manually Unlock Your Parallels Plesk Panel Account

1. Using SSH, log in to your server with the User ID and Password that you created when you set up your Virtual Private Server account.
2. At the command line, type su - root.
3. For your password, use the same password that you use with your User ID.
4. At the command prompt, type:
   mysql -uadmin -p`cat /etc/psa/.psa.shadow` -e 'delete from psa.lockout where 1=1'

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