Help Center

Version 2.0

• Email Support: Submit a Ticket

• Transfers and Account Changes
• Working with Account Changes

Related Articles

• Resending a Domain Name Account Change Email
• Accepting a Domain Name into Your Account
• Submitting a Change of Account/Email Update Form
• Gaining Access to Accounts After Owner's Death
• Viewing Pending Domain Name Account Changes
• Moving a Domain Name out of Your Account

Declining a Domain Name Account Change

If you have a pending domain name account change but do not want to move it, you can decline the account change. Here's how to cancel incoming or outgoing changes.

To Cancel an Incoming Domain Name Move

Use these instructions when a domain name is being moved to your account, but you do not want to accept it.

1. Log in to your Account Manager.
2. Next to Domains, click Launch.
3. From Domains, select Domain Ownership Changes.
4. Click Incoming Account Changes.
5. Select the domain name.
6. Click Decline.
7. Select Decline domain account change, and then click OK twice.

To Cancel an Outgoing Domain Name Move

Use these instructions when a domain name is being moved out of your account, but you do not want the domain name moved.

1. Log in to your Account Manager.
2. Next to Domains, click Launch.
3. From Domains, select Pending Account Changes.
4. Click Outgoing Account Changes.
5. Select the domain name.
6. Click Remove.
7. Select Remove domain account change request(s), and then click OK twice.

• Not helpful
• Somewhat helpful
• Helpful
• Very Helpful
• Solved my problem