Reset Your Dedicated Server's Password
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Last Updated:
January 21, 2017 1:10 PM
If you cannot remember the root password for your dedicated server, we will need to reset it for you. Due to the nature of the task, this requires a small fee. If this is acceptable, create a Trouble Ticket from within the Dedicated Hosting Manager and include the following:
- Acceptance of the $25 password reset fee.
- The last four digits of the payment method on file for your account that you want to use to pay for the fee.
You need to use the password sync feature in the dedicated hosting manager to specify what you want the password to be.
To Sync your Password
- Log in to your Account Manager.
- Click Servers.
- Next to the server you want to use, click Launch.
- From the Support section, select Sync Password.
- Enter the password you want to use.
