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How do I get help with my dedicated server?
If you need help with your dedicated server account, you can describe the nature of...
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Rebooting or Requesting a Power Cycle for Your Server
You can request a power cycle of your server in the VPS and Dedicated Server Control...
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Is there a way for me to start over with my dedicated server?
If, at any time, you want to revert to a clean setup on your dedicated server, you can...
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Critical Paths for Your Linux VPS or Dedicated Server
The file directory on your Linux VPS or Dedicated Server contains a number of critical...
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Reset Your Dedicated Server's Password
If you cannot remember the root password for your dedicated server, we will need to...
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Review Your VPS or Dedicated Server's Bandwidth Usage
Bandwidth is a measurement of the amount of data allowed to pass between a...
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How many IP addresses come with a Dedicated server? Can I purchase more?
A dedicated servers come with a single IP address, however you may request two more at...
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Purchase Additional Bandwidth for Your VPS or Dedicated Server
Bandwidth is a measurement of the amount of data allowed to pass between a...
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Modifying Your Server's Add-Ons
You can modify your server's add-ons at any time.
NOTE: Add-ons that are not...
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Upgrading Your Server's Operating System
WARNING: Upgrading your server's operating system requires a reprovision of your...
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Canceling Your Server
If you no longer need your server, you can cancel it.
WARNING: Once you cancel...
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Setting up Your Server
Once we provision your server, which can take up to 72 hours, you can set it up.
To...
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What is open_basedir?
The open_basedir function defines the locations or paths from which PHP is allowed to...
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Dedicated/Virtual Dedicated Hosting Support Options
Our hosting support team is available to assist you with the management and...
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What software is installed on my Linux dedicated server?
The contents of your dedicated Linux server depends on what kind of Linux distribution...
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Requesting an SMTP Relay Limit Increase for Your VPS or Dedicated Server
In order to request an SMTP relay limit increase for your VPS or Dedicated Server, you...
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What is a Dedicated Server?
Unlike normal hosting plans, which put many customers' accounts on a single server, a...
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Migrating Away from Red Hat Enterprise Linux
Some of the information in this article is advanced material we make available as a...
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How do I test My FTP Connection via the Command Line in Windows or MacOSX?
To test your FTP connection using the command line, follow these steps.
Open a...
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How to FTP to Your Server
With an FTP (or File Transfer Protocol) program, you can connect to a remote server or...
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What server upgrades or modifications require a re-provision or downtime?
When making modifications to a Virtual Private Server (VPS) or a Dedicated Server,...
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What can I do with a dedicated server?
Unlike normal hosting plans, which put many customers' accounts on a single server, a...
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Using SSH with Mac OS
SSH provides a secure way of logging in to a remote machine and executing commands on...
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Changing Your Password on a VPS or Dedicated Server
If you forget your server's Remote Desktop (Windows) or SSH (Linux) password, we can...
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How do I run updates on my dedicated server?
All updates regarding patches, software, and bug fixes are the responsibility of the...
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Tips for Server Health and Maintenance
Maintenance is an important part of server management. By making sure that your...
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How do I upgrade or downgrade options on my server?
Most upgrades can be done through your account under the My Products section of...
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Can I use open_basedir on my server running Parallels Plesk Panel?
Parallels Plesk Panel 8.0 and above configures the httpd.include file for each domain...
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How Long Does it Take to Set Up My Dedicated Server?
It may take up to 72 hours for the server option to appear in your account. Once this...
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Getting Started Guides for Your Dedicated/Virtual Dedicated Server
These getting started guides will help you set up and become familiar with your...
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Which php libraries are installed by default on my Dedicated Server?
The specific php libraries installed on your Dedicated Server depend on the operating...
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VPS and Dedicated Server Quick Reference Guide
This Quick Reference guide will help you to get started with your Virtual...
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Get Support Assistance for Your VPS or Dedicated Server
If you need help with your VPS or Dedicated Server, you can launch a live chat session...
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Can I use FastCGI with Perl?
Yes. However you will need to create an .htaccess file in the directory containing the...
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Request Additional IP Addresses for Your VPS or Dedicated Server
All of our servers include up to 3 IP addresses with the account. You are allocated...
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Finding Your PHP Version with Linux Hosting or Dedicated Servers
The easiest way to find your PHP settings for an account is to upload a PHP info...
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What if I've reached my VPS or Dedicated Server's bandwidth allotment?
Bandwidth is a measurement of the amount of data allowed to pass between a...
