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Frequently Asked Questions

Understanding the DNS Manager

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Last Updated: June 21, 2017 8:04 AM

You can use the DNS Manager to manage the DNS for your domain names that meet the following criteria:

  • Registered here and using our nameservers (not including CashParking® or Quick Content)
  • Registered elsewhere and using our shared hosting
  • Registered elsewhere and using our DNS (Off-Site DNS)

NOTE: The list of domain names in the DNS Manager might differ from the list in the Domain Manager. The DNS Manager lists only domain names for which you can manage the DNS, whereas the Domain Manager lists all domain names registered in your account with us.

The DNS Dashboard differs depending on the version of the DNS Manager you have in your account. By default, your account comes with Standard DNS, a basic version of the DNS Manager.

To take advantage of the advanced version of the DNS Manager, you can upgrade to Premium DNS. See Upgrading to Premium DNS for more information.

Click the product you have in your account for more information about the features in its DNS Dashboard. Regardless of the version of the DNS Manager in your account, you use the DNS Dashboard to view and filter the domain names for which you can manage the DNS.

Standard DNS

Standard DNS consists of the Standard DNS Dashboard and the Zone File Editor.

In the Standard DNS Dashboard, you can:

Premium DNS

With a higher level of support and advanced features, Premium DNS lets you add power, flexibility, and control to your DNS management. The Premium DNS Dashboard includes the Standard DNS features listed above, unlimited zone records per zone file (domain name), and these advanced features:

Accessing the DNS Manager

You can access the DNS Manager from the Domain Manager if your domain names are registered here and using our nameservers (not including CashParking or Quick Content).

If your domain names are registered elsewhere and using our shared hosting, use the instructions in Managing Your DNS in the Hosting Control Panel to access the DNS Manager.

If your domain names are registered elsewhere and using our Off-site DNS, use the instructions in Managing Domain Names with Off-site DNS to access the DNS Manager.

To Access the DNS Manager

  1. Log in to your Account Manager.
  2. Next to Domains, click Launch.
  3. From the DNS menu, select DNS Manager. The DNS Dashboard displays.

Filtering Your View in the DNS Dashboard

In the DNS Dashboard, you can use the Filter list to view specific types of domain names.

To Filter Your View in the DNS Dashboard

  1. Access the DNS Manager. The DNS Dashboard displays.
  2. From the Filter list, select one of the following:
    • All — Displays all domain names for which you can manage the DNS.
    • Registered — Displays only domain names registered with us.
    • Off-site DNS — Displays only domain names registered elsewhere and using our DNS. In the Domain list, we notate these domain names as (Off-site).
    • Hosted — Displays only domain names registered elsewhere and hosted with us. In the Domain list, we notate these domain names as (Hosted).
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