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Frequently Asked Questions

Connecting to Your Hosting Account Using Your Operating System

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Last Updated: January 1, 2017 8:49 AM

If you have problems connecting to your hosting account via File Transfer Protocol (FTP), you can try to connect directly from your computer's operating system.

Before trying to connect directly through your computer's operating system, we recommend trying to connect through FileZilla, and then troubleshooting that connection if it fails. Fore more information, see:

How you connect to your hosting account from your operating system depends on which operating system you use.

To Connect to Your Hosting Account Directly from Your Operating System

  1. Run one of the applications, based on your operating system:
    • Windows — cmd
    • Mac OS X — Terminal
  2. Enter ftp coolexample.com where coolexample.com is the primary domain name of the hosting account you want to use, and then press Enter.
  3. Enter your hosting account user name, and then press Enter.
  4. Enter your hosting account password, and then click Enter.

If you successfully connected, the following message displays:

230 OK. Current directory is /
1 Dollar Website includes FREE .COM DOMAIN name
 


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