What happens if I send to more contacts than my plan allows?
Pardon our dust. We updated our Express Email Marketing plans, and we're in the process of converting customers to the new versions.
The information below applies to Contact-based plans. If your plan is email-based, see What happens if I try to send more emails than my plan allows?
When you create a campaign, Express Email Marketing® displays the total number of recipients that are selected to receive the campaign. Based on the total, you can upgrade your plan or add Contact add-on packs before scheduling the campaign for delivery.
If you select more recipients than are supported by your plan, Express Email Marketing lets you upgrade your plan before sending the campaign. If you choose not to upgrade, Express Email Marketing sends the campaign to as many Contacts as are permitted by your plan. Contacts over your plan quota will not receive the campaign.
Optionally, you can add additional Contact packs, which are available in increments of 10,000, to your Express Email Marketing account. For more information, see Adding Contact Packs to Your Express Email Marketing Plan.