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• Troubleshooting

Related Articles

• Why is my POP3 account not working with Windows Vista?
• Why can't I see my ports in the Email Setup Center?
• What do I do if I have trouble connecting to my email account?
• Why does my email account show that it is Pending Setup: MX  Error?
• Using Telnet to Troubleshoot Email Connectivity Problems
• Checking MX Records in the Workspace Control Center
• Workspace Email Account Limitations

Troubleshooting Articles

Why does my email account show that it is Pending Setup: MX  Error?

When setting up an email account, if the system cannot verify your email account is...

Using Telnet to Troubleshoot Email Connectivity Problems

Telnet is an Internet protocol that lets users log in to a remote computer with a user...

Checking MX Records in the Workspace Control Center

There are a variety of factors that affect sending and receiving email. MX records are...

Workspace Email Account Limitations              

The following limitations apply to Workspace Email accounts: Incoming Mail Size...

Why is my POP3 account not working with Windows Vista?

On some networks, Windows Vista® may not allow you to download large email...

Why am I getting bouncebacks for messages I did not send?

If you are receiving a large number of bouncebacks for emails that you did not send,...

What if I can't get Outlook to work with my Web-Based Email account?

You can use Microsoft Outlook® to compose, receive, and send email messages, but...

Performing a Traceroute in Microsoft Windows

If you are running Windows®, you can perform a traceroute using Command Prompt....

Making Sense of Email Clients: Desktop and Mobile

Here's the Lowdown: You want to easily access and manage your email from your...

Why can't I see my ports in the Email Setup Center?

The first time you access the Email Setup Center , you will be asked to accept the...

What do I do if I have trouble connecting to my email account?

You can always use Workspace Webmail to send and receive email messages. If you are...