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Canceling Your Server
If you no longer need your server, you can cancel it.
WARNING: Once you cancel...
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Update DNS on Your VPS or Dedicated Server
If you have a Windows dedicated server running Parallels Plesk Panel 8.6 or lower or...
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How do I get help with my Virtual Private Server?
If you need help with your Virtual Private Server (VPS) account, you can use the Live...
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What is open_basedir?
The open_basedir function defines the locations or paths from which PHP is allowed to...
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What can I do with a Virtual Private Server?
Compared to shared hosting accounts, a Virtual Private Server (VPS) offers you more...
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Get Support Assistance for Your VPS or Dedicated Server
If you need help with your VPS or Dedicated Server, you can launch a live chat session...
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How to FTP to Your Server
With an FTP (or File Transfer Protocol) program, you can connect to a remote server or...
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Can I change the time zone on my Windows Virtual Private Server?
No, you cannot permanently change the time zone setting on your Windows® Virtual...
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Using SSH with Mac OS
SSH provides a secure way of logging in to a remote machine and executing commands on...
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Can I install Windows patches on my Virtual Private Server?
Your ability to install patches on your Windows® Virtual Private Server (VPS)...
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Tips for Server Health and Maintenance
Maintenance is an important part of server management. By making sure that your...
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Is there functionality that is not available to my Windows Virtual Private Server?
Due to the nature of virtualization software, some system functionality is not...
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How long does setting up my Virtual Private Server take?
Setting up your Virtual Private Server (VPS) can take up to 29 hours. It may take up...
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Virtual Private Server and Dedicated Server Support Options
Hosting support is available to assist you in the management and maintenance of your...
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VPS and Dedicated Server Quick Reference Guide
This Quick Reference guide will help you to get started with your Virtual...
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Generating a Strong Password
A password is your first and last line of defense in computer security. Typically...
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Request Additional IP Addresses for Your VPS or Dedicated Server
All of our servers include up to 3 IP addresses with the account. You are allocated...
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What software do you install on my Windows Virtual Private Server?
The software installed on your Windows® Virtual Private Server (VPS) depends on...
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What if I've reached my VPS or Dedicated Server's bandwidth allotment?
Bandwidth is a measurement of the amount of data allowed to pass between a...
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Setting up Your Virtual Private Server
The Hosting Control Panel is an easy place for you to set up your server's host name,...
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Rebooting or Requesting a Power Cycle for Your Server
You can request a power cycle of your server in the VPS and Dedicated Server Control...
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Reset Your Virtual Private Server's Password
To Reset Your Virtual Private Server (VPS)'s Password
Log in to your Account...
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Is there a way for me to start over with my Virtual Private Server?
If, at any time, you want to revert to a clean setup on your Virtual Private Server...
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Requesting an SMTP Relay Limit Increase for Your VPS or Dedicated Server
In order to request an SMTP relay limit increase for your VPS or Dedicated Server, you...
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Virtual Private Server Systems Explained
Virtual Private Servers (VPS) offer affordable flexibility for sites that need full...
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Adding Bandwidth Overage Protection to My Account
Here's the Lowdown: In the Support section of the Hosting Control Panel , you can...
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Review Your VPS or Dedicated Server's Bandwidth Usage
Bandwidth is a measurement of the amount of data allowed to pass between a...
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What server upgrades or modifications require a re-provision or downtime?
When making modifications to a Virtual Private Server (VPS) or a Dedicated Server,...
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Purchase Additional Bandwidth for Your VPS or Dedicated Server
Bandwidth is a measurement of the amount of data allowed to pass between a...
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Changing Your Password on a VPS or Dedicated Server
If you forget your server's Remote Desktop (Windows) or SSH (Linux) password, we can...
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Patching Your VPS or Dedicated Server
To protect yourself from security vulnerabilities, it is incredibly important to patch...
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How do I upgrade or downgrade options on my server?
Most upgrades can be done through your account under the My Products section of...
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Modifying Your Server's Add-Ons
You can modify your server's add-ons at any time.
NOTE: Add-ons that are not...
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Can I partition my Windows VPS or Dedicated Server?
You can partition the second, non-primary hard drive of any Windows dedicated server...
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Verifying Domains in Google Webmaster Tools
Using Webmaster Tools you can access crawl statistics, recent queries, errors,...
